Protecting your private information is our priority. This Statement of Privacy applies to and Family1st and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Family1st include Family1st and The Family1st website is an ecommerce site. By using the Family1st website, you consent to the data practices described in this statement.

Privacy Compliance Certification

Family1st has Certified and Approved by Deloitte certification.

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Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Family1st collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Family1st may also use your personally identifiable information to inform you of other products or services available from Family1st and its affiliates.

Sharing Information with Third Parties

Family1st does not sell, rent or lease its customer lists to third parties.

Family1st may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Family1st, and they are required to maintain the confidentiality of your information.

Family1st may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Family1st or the site; (b) protect and defend the rights or property of

Family1st; and/or (c) act under exigent circumstances to protect the personal safety of users of Family1st, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Family1st. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Family1st website.

Security of your Personal Information

Family1st secures your personal information from unauthorized access, use, or disclosure. Family1st uses the following methods for this purpose:

– SSL Protocol – AWS services

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Family1st does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Family1st may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Family1st or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Family1st, you may opt out of such communications by They click on the unsubscribe option.

Changes to this Statement

Family1st reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the


100 Illinois Street

Suite 200 PMB #615

St. Charles, IL 60174 

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Effective as of August 22, 2018