👻No Tricks, Just Treats🍭

10% off Selected Products - Use Code SPOOKY10

How do I access the account info on the tracking platform?

How do I access the account info on the tracking platform?
ACCOUNT INFO

Account Info> Listed Vehicles:

This section provides a list of all devices available on the account. To add additional devices to your existing account, follow the steps below:

  • Click on the hamburger menu.
  • Select "Settings."
  • Click on "Add/Edit Vehicles."
  • Click on "Add."
  • Add a Driver by selecting the IMEI from the dropdown menu.
  • Enter new Vehicle name and select the corresponding icon.
  • Click on "Add new vehicle."

Here's a tip: If you click on either of the options on the right side next to IMEI, you can edit/remove your driver or driver name.



Account Info > Contact Email/SMS for Alerts:

To add email address and the phone number associated with the account, follow these steps.

  • Click on the hamburger menu.
  • Click on Settings.
  • Click Add/Edit Email/SMS for Alerts
  • Add the Email and click on the "+" button
  • Select the service provider.
  • Add the phone number and click on the "+" button

Contact Family1st support at support.gps@family1st.io or 855-462-7819 (M-F: 9 AM-5PM PDT) for assistance.

Was this article helpful?

👍 👎

0 liked this article

0 disliked this article

Still need help? Message Us